Frequently asked questions
Are the prints framed?
No. Every print is supplied unframed. Some product images show prints in rooms to give a sense of scale; these are clearly labelled as illustrative mockups and no frame is included.
What is the difference between full bleed and white border?
Full bleed prints the photograph edge to edge. White border leaves exactly 1 cm of white paper on all four edges, inside the size you choose. Both cost the same.
Will my print look exactly like the image on screen?
The print is made from the full-resolution original. Screens differ in brightness and colour, so there can be small differences. The product preview shows exactly how the photograph is cropped for your chosen size.
Are the prints limited editions?
No. They are open editions. We do not number prints or claim limited runs.
Can I choose a size that is not listed?
Not at the moment. Every photograph is offered in A4, A3+, 40 × 60 cm and 60 × 90 cm.
Where do you deliver and how much does it cost?
We deliver to the European Union, the United States and Canada. Delivery costs €7.99 in Portugal, €10.99 elsewhere per order. See Shipping and delivery.
Can I return a print?
Yes. Consumers can withdraw within 14 days of delivery. See Returns and refunds.
How do I pay?
Checkout is handled securely by PayPal. Depending on your country, PayPal may also let you pay by card without a PayPal account. We never see or store your card details.
Do you send an invoice?
Yes. Every order receives a VAT invoice issued under Portuguese rules. Your order confirmation email is not the invoice; the invoice is sent separately.
Are the airlines or airports involved?
No. Air Prints is independent. Aircraft and liveries appear because they were photographed at work; no endorsement is implied.